Gateways, Visa & Border crossings

Getting There & Away

Cambodia has two international gateways, Phnom Penh International Airport and Siem Reap International Airport. Cambodia has regular air links with its Southeast Asian neighbours, including connections to Thailand, Viet Nam, Laos, Malaysia, Singapore, Hong Kong, China, South Korea and Taiwan. Departure tax when leaving has now been included in the airline ticket.

Visas

Most nationalities receive a one-month visa on arrival (VoA) at Phnom Penh and Siem Reap airports, as well as at most of the popular land border crossings (see below VoA). At the time of writing, the visa costs US$20 and one passport-sized photo is required. It is also possible to arrange a Cambodian visa through Cambodian embassies overseas or an online e-visa through the Ministry of Foreign Affairs website . Anyone planning a longer stay in the Kingdom should apply for a one-month business visa for US$25, which is easily extended in Phnom Penh at the Immigration Office opposite Phnom Penh International Airport. Tourist visas can be extended only once for one month, whereas business visas can be extended for up to one year at a time.

Border Crossings

Cambodia shares a border with Viet Nam, Laos and Thailand and as such has a number of convenient international border crossings.

Thailand / Cambodia

  • Ban Klong Leuk, Sakeo Province / Poipet, Banteay Meanchey Province (VoA)

    Cruising the Mekong River, Cambodia

    Cruising the Mekong River

  • Hat Lek, Trat Province / Cham Yeam, Koh Kong Province (VoA)
  • Chong Chorm, Sorin Province / O’smach, Oddar Meanchey Province (VoA)
  • Sangam, Sisaket Province / Choam, Oddar Meanchey Province
  • Ban Pakard, Chanthaburi Province / Prom, Pailin Province
  • Ban Lem, Chanthaburi Province / Dong, Battambang Province

Viet Nam / Cambodia

  • Mok Bai, Tay Ninh Province / Bavet, Svay Rieng Province (VoA)
  • Yin Soeung, Ang Giang Province / Kaam Samnor, Prey Veng Province (VoA)
  • Tin Bienh, Ang Giang Province / Phnom Den, Takeo Province
  • Xamat, Tay Ninh Province / Trapaing Phlong, Kampong Cham Province
  • Bonue, Binh Phuoc Province / Trapaing Srè, Kratie Province
  • Lethanh, Gia Lai Province / Oyadav, Rattanakiri Province
  • Dinh Ba, Dong Thap Province / Banteay Chakrei, Prey Veng Province
  • Ha Tieng, Kien Giang Province / Preak Chak, Kampot Province
  • Mi Quy Tei, Long An Province / Samrong, Svay Rieng Province

Laos / Cambodia

Voen Kham, Champasak province / Dom Kralor, Stung Treng province (VoA). Whereas visas can be delivered when entering Cambodia from this border post, entering Laos requires you to already have a visa.

Local Time & Working Hours

Cambodia time is GMT+ 7. Government offices usually open at 7:30am, break for a siesta from 11:30am to 2:00pm and end the day at 5:00pm. Bank standard weekday hours are 8:30am to 3:30pm, most also open on Saturday mornings.

Tuk tuk grocery Cambodia

Tuk tuk grocery

Money

Cambodia’s currency is the riel.  One dollar equals approximately 4,000 riels. The riel is convenient for small purchases, local transportation, meals, drinks and market purchases, for higher amounts US dollars remains the main currency in Cambodia.

There are now US dollar ATMs in most major cities. Cash advances on credit cards are now available in major cities for those needing larger sums of money. Try Canadia Bank, Acleda Bank or ANZ Royal Bank. Most banks can cash travellers cheques and charge a 2% commission.

Bargaining is an acceptable practice in Cambodia in many situations, for example shopping in markets, hiring vehicles and, sometimes, when taking a room. However, bargaining is not necessarily about getting the lowest possible price, but a price that is acceptable to both the buyer and the seller. Remember to keep the exchange friendly and both will come away feeling satisfied. Not trying to put the price as low as possible is part of responsible behaviour.

Keeping Healthy

It is important to look after your health in Cambodia. Although sanitation and international standard medical facilities are improving greatly, if you fall seriously ill in Cambodia you should return to Phnom Penh. If it is a very serious incident, proceed to Bangkok, for this reason it is important to have travel/health insurance before visiting Cambodia. Pharmacies in urban centres are generally well stocked and prescriptions aren’t necessary for most antibiotics. Prices are reasonable, but do check the expiry date, as some medicines may have expired, and choose air-conditioned shops as the high temperatures and humidity may affect the quality of medicines.

There’s no need to be paranoid. While there are quite a lot of tropical diseases out there, the most common ailments to affect visitors to Cambodia are simple things like an upset stomach or a spot of dehydration. Avoiding tap water, and drinking lots of bottled water is a good first step towards a healthy trip (or filtered water – please avoid plastic bottles as much as possible; in cities filtered water is provided by the glass for free). Ice is generally considered safe, as it is mostly produced in factories.

Beware of mosquitoes in the daytime everywhere (dengue fever in particular during the wet season) and nighttime in forest areas and along borders (malaria). The area near Pailin is known to host mosquitoes carrying a strand of malaria resistant to all medicines.

Emergency Contact Numbers

General emergency telephone numbers in Cambodia are:

  • Ambulance 119
  • Fire 118
  • Police 117

In Phnom Penh

Police: 24-hour emergency numbers 023-366841 & 012-999999 should connect you with English-speaking officers.
Ambulance services : 023-724891, 023-426948 & 012-808915.

Medical facilities:

  • Calmette Hospital (Tel: 023-426948; Address: #3 Monivong Blvd)
  • Royal Rattanak Hospital, part of the Bangkok Hospital Group (Tel: 023-991000; Address: #11, Street 592)
  • SOS International Medical Centre (Tel: 023-216911; Address: #161 St 51)
  • European Dental Clinic (Tel: 023-211363; Address: #160A Norodom Blvd).

In Siem Reap

Tourist police office (012-969991) at the main ticket checkpoint for the Angkor area.

The Royal Angkor International Hospital on Airport Rd, also part of the Bangkok Hospital Group (Tel: 063-761888)